At bold("black("Inails Spa")"), your appointment is of high importance to us . Out of respect for our staff and our clients we request you to notify us by phone to reschedule or cancel online booking if you’re unable to keep the appointment. Note that if you arrive 10 minutes late for your appointment we may have to reschedule your service. black("italics("bold("We’d love to host your special event!")")") When booking 4 people or more we will contact you via phone for $100 deposit and hold a credit card on file. The deposit will go toward the final cost of your services and deposit is non - refundable if canceled made after 72 hours of your appointment. No show or 24 hours cancellation will have $300 fee charge to cc on file. For group of 5 or more, 20% gratuity will be auto added to total bill for our staffs. For group booking, we will provide complimentary beverages and outside finger food , cake, and decoration are allow. For further question please contact the salon 504-582-9352. Thank you for viewing and supporting our cancellation terms and conditions.